A good leader is always open-minded when it comes to problem-solving, especially in the workplace. It is best to understand the fact that this skill cannot arise by itself but requires lots of practice and patience on your team, as it’s always an easy way out to blame someone or something resulting in a scapegoat situation. It would greatly benefit if the ‘Why’ of the problem rather than the ‘Who’ is identified and given a solution. Seeking the why involves open-mindedness, keeping it as an important factor when it comes to dealing with people from diverse backgrounds.

The art of being open-minded can begin by asking the right questions to ensure the why is addressed. It overall strengthens teamwork.