All people deserve respect. Those who work along with us deserve respect. At work we face many difficult situations where we need to talk with our fellow colleagues. We should know how to deal with such situations. We might be superior to our colleagues. But when we need to address them about a problem regarding their performance, how do we behave?. We need to show our experience and professionalism there. The way we put forth our feedback tells a lot about our personality.

One should never lose the temperament when they have to give their feedback. A professional person should stay calm when they have to have a difficult conversation. As much as one has IQ one should also have EQ. Emotional intelligence is important to handle human relationships everywhere. It is essential to understand people. One of the interesting professions where people expect the professional person to have EQ is health care. We must have seen how polite, patience they are when they deal with the person who is suffering. They definitely show high levels of empathy. We should apply such emotional control when we deal with difficult people or situations at work.